Terms & Conditions

Privacy Policy

The following terms ("Terms of Use") constitute an agreement between Eat Picks Media, LLC, a New York limited liability company ("EPM"), and you that governs your use of the following Websites and all of their associated services, content and functionality. The Terms of Use applies to the Websites administered by EPM located at http://eatpicks.com/ (“eat picks® Website”) and http://www.roostcrate.com/ (“Roost Crate Website,” collectively with the eat picks® Website, the "Websites").  Your use of the Websites constitutes your acceptance of, and agreement to the following Terms of Use. The Terms of Use apply to all Website users, including, but not limited to, viewers, vendors, customers, merchants, and contributors of content. EPM reserves the right to modify, alter, amend, or update its Websites, policies, and these Terms of Use. These Terms of Use are subject to change without notice. If you do not agree with or do not accept any part of these Terms of Use, you must not use the Websites.  

Purchase Policies  

EPM offers the ability to purchase its products on the Roost Crate Website through an online e-commerce platform hosted by Cratejoy. Roost Crate currently offers three subscription types: month-to-month, three-month and six-month (the “Terms”). Roost Crate also offers non-subscription gift and custom purchases. All purchase policies are described or linked to below. You can also find other helpful information through our FAQ [INSERT LINK].  


At the completion of each Term, subscriptions are automatically renewed for the same Term, unless the user notifies EPM of the user’s intent to cancel or modify the Term per the cancellation policy noted below. Subscriptions cannot be cancelled during the Term. By purchasing a subscription, you agree that you are responsible for all reoccurring charges, which EPM will charge on your payment source on file, until cancellation that complies with the policy below. EPM charges the payment source on file on the 30th of each month.  

Refunds and Returns  

EPM does not offer refunds on any purchases.  


You may cancel any month-to-month subscription before the 20th each month. To cancel a three-month or six-month subscription after the initial Term, you must notify EPM prior to 20th of the last month of the Term. To cancel, you must email info@roostcrate.com to inform EPM of your intent to cancel before the relevant time period. Failure to adequately notify EPM of your intent to cancel will result in automatic renewal of your Term.  


EPM has made every effort to ensure the Websites displays images of its products; however, EPM cannot guarantee that your computer monitor's display of any color will be accurate. Additionally, EPM reserves the right to modify its packaging at any time.  

EPM reserves the right, but is not obligated, to limit the sales of its products to any person, geographic region, or jurisdiction. 

EPM may exercise this right on a case-by-case basis. EPM reserves the right to limit the quantities of any products offered.  

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of EPM. EPM will not be liable to you or to any third-party for any modification or change in a product's price. EPM reserves the right to discontinue any product at any time. Any offer for any product made on the Websites is void where prohibited.  

Accuracy of Billing and Account Information


EPM reserves the right to refuse any order. EPM may, in its sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that EPM makes a change to or cancels an order, EPM may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. EPM reserves the right to limit or prohibit orders that, in its sole judgment, appear to be placed by dealers, resellers or distributors.  You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.  We reserve the right to cancel your subscription at anytime for any violation of the Terms of Use. Use of the Websites is void where prohibited.  


The Websites may receive and store information, such as name, email address, address and other demographic information, that you voluntarily submit through the Websites for the purpose of subscribing to the Websites to receive newsletters, purchasing products or leaving comments on blog posts. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  The Roost Crate Website uses Cratejoy, Stripe and/or Square to service its ecommerce platform. Personal information, such as name, address, and email address, is collected for purposes of order fulfillment. All data transferred through Cratejoy is subject to Cratejoy’s Privacy Policy. All data transferred through Stripe is subject to Stripe’s Privacy Policy. All data transferred through Square is subject to Square’s Privacy Policy. Your data is stored through Cratejoy's, Stripe’s and/or Square’s data storage, databases, and the general applications. All Cratejoy, Stripe and Square data is stored on a secure server behind a firewall. All personal information transferred back to EPM from Cratejoy, Stripe and/or Square is used for order fulfillment and addressing any customer service inquiries.  The Websites may receive and store certain types of usage-related information when you interact with the Websites, including, but not limited to, your computer's IP address and browser information. The information we collect is used to customize the content and/or layout of our page for each individual visitor.  The Websites use Google Analytics to track statistics regarding our audience and Websites’ traffic. No personally identifiable information is transferred from the Websites to Google Analytics. For more information on Google's Analytics privacy policies, please visit this site.  The Websites use cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customize Websites’ content based on visitors’ browser type or other information that the visitor sends. Cookies or web beacons may also be used by third-party services, such as Google Analytics or Gourmet Ads.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.  

From time to time, the Websites may engage in remarketing efforts with third- party companies, such as Google or Facebook, in order to market the Websites. The Websites may also use other third-party ad providers, such as OptinMonster, Gourmet Ads and Svorn. These companies use cookies to serve ads based on someone's past visits to the Websites. At any time, you may opt out of Google Ads by modifying your Google Ad settings. You may also opt out of Gourmet Ads, by visiting Gourmet Ad’s privacy policy for instructions.  These third-party ad servers or ad networks use technology to the advertisements and links that appear on the Websites send directly to your browsers. They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and/or to personalize the advertising content that you see.  The use of cookies, web beacons, or similar technologies by these advertising service vendors is subject to their own privacy policies, not ours, and EPM disclaims all liability in connection therewith.  The Websites engage in sponsored campaigns with various influencer networks, brands, and agencies. All sponsored content is duly disclosed in accordance with the FTC's requirements. From time to time, these sponsored campaigns utilize tracking pixels, which may contain cookies to collect data regarding usage and audience. This information is collected by the sponsoring company to track the results of the campaign. No personally identifiable information collected by the Websites is used in conjunction with these tracking pixels.  The Websites engage in affiliate marketing, which is described more fully below. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.  

Third-Party Use of Personal Information  

The Websites may provide personal information to an applicable third party in order to provide services. Currently, the Websites uses the services of Mailchimp and Sumo Me for delivery of email updates. Mailchimp's use of your personal information is subject to Mailchimp's privacy policy. Sumo Me’s use of your personal information is subject to Sumo Me’s privacy policy.  As discussed in the section above, the Websites uses Cratejoy, Stripe and/or Square for its ecommerce platform. All personal information entered into these sites are subject to their respective privacy policies.  

At this time, your personal information is not shared with any other third-party applications. If a new service provider is engaged, these terms will be amended accordingly.  

Will the Websites Share the Personal Information It Collects?  

The Websites will not sell, distribute, or reveal users’ email addresses or other personal information, except when required by law, without their consent.  EPM may disclose or transfer personal information collected through the Websites to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.  

Modification or Deletion of Personal Information  

You can decline to submit personal information at any time. If you decline, EPM may not be able to continue to provide service to you. You may request deletion of your personal information to the Roost Crate Website by sending an email to and to the eat picks® Website to  , but in some cases, we may be required to keep your information by law. In such a case, it would no longer be active and would be  kept separately in an archive.  


The Websites engage in affiliate marketing. This means that if you use an affiliate link to make a purchase, the Websites will receive a commission on that purchase. All efforts are made to ensure that affiliate links are disclosed in accordance with the FTC.  EPM is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and link to Amazon.com.  


From time to time, the Websites may post sponsored content from an advertiser. This means that an advertiser, which may be a brand, agency, or influencer network, will contract with EPM to create content featuring certain messages or product placement. Pursuant to the FTC's requirements, all such advertisements on the Websites are clearly and conspicuously disclosed.  



Even though compensation (cash, free product, services) is received for in exchange for this sponsored content placement, EPM gives its honest opinion, findings, beliefs, or experiences in such content. All views expressed on the Websites are those of the content creator. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider, or party in question.  

Registration & Restricted Access  

Access to certain areas of the Websites may be restricted. EPM reserves the right to restrict areas of the Websites at its sole discretion.  Some restricted areas of the Websites may be made available to you as a registered user. When you are registered, you are required to create a user profile, which may include a username and password. You agree to keep your username and password confidential. If you suspect your Roost Crate password has been compromised, you must notify EPM immediately at info@roostcrate.com. EPM will not be liable for any loss caused by the unauthorized use of your account; however, you may be liable to EPM or other third parties for any losses incurred due to such unauthorized use.  EPM may disable your username and password at its sole discretion.  EPM reserves the right to modify methods for registration and access levels of registered users from time to time.  

Children's Information  

The Websites do not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that the Websites have personally-identifiable information of a child under the age of 13 in its database, please contact us immediately info@roostcrate.com and EPM will use its best efforts to promptly remove such information from our records.  

Use of the Websites  

Unless otherwise stated, EPM owns the intellectual property and rights to all content and material on the Websites. Subject to the license below, all intellectual property rights are reserved.  You may view, download (for caching purposes only), and print pages for your personal use, subject to the restrictions set out below and elsewhere in these Terms of Use.  

The following uses are not permitted:  

  • Republication of content from the Websites, unless content is specifically and expressly made available for republication;
  • Sale, rental or sub-license of any content from the Websites; Reproduction or duplication of any content on the Websites for commercial purposes;  Modification of any content on the Websites, unless content is specifically and expressly made available for modification;
  • Redistribution of content of the Websites, unless content is specifically and expressly made available for redistribution.  

From time to time, the Websites will utilize various plugins or widgets to allow sharing of content via social media channels, email or other methods. Use of these plugins or widgets does not constitute any waiver of EPM' intellectual property rights. Such use is a limited license to republish the content, with full credit to EPM.  

You must not use the Websites in a way that causes, or may cause, damage to the Websites or impair the availability of access to the Websites. 

You must not decompile, reverse engineer, disassemble or otherwise reduce the Websites, except to the extent that such activity is expressly permitted by applicable law. 

You must not use the Websites to copy, store, host, transmit, send, use, publish or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit and/or other harmful code or malicious software.  

You must not conduct any systematic or automated data collection activities, including, but not limited to scraping, data mining, data extraction or data harvesting on or in relation to the Websites without EPM' express written permission.  You must not use the Websites to transmit or send any unsolicited commercial communications.  You must not use the Websites for any third-party marketing without EPM' express written permission.  In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the Websites or their content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Websites or of any related Websites, other Websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Websites. EPM reserves the right to terminate your use of the Websites for violating any of the prohibited uses.  


Unless otherwise noted, the design, content and all components of the Websites are copyrights owned by EPM Media, LLC or third parties and are protected by United States and international copyright laws.  


eat picks® and Roost Crate are trademarks of Eat Picks Media, LLC and are protected by United States trademark law. EPM's trademarks and trade dress may not be used in connection with any product or service that is not EPM, in any manner likely to cause confusion among consumers or in any manner that disparages or discredits EPM.  From time to time, the Websites will legally utilize trademarks owned by third parties related to EPM's products or services. These trademarks are the respective property of their owners.  


You grant EPM a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute any content you contribute to the Websites. This includes, but is not limited to, text, images, audio material, video material and audio-visual material. This license extends to all known and future media. You also grant EPM the right to sub-license these rights and the right to bring an action for infringement of these rights.  


Any content you contribute to the site, including, but not limited to text, images, audio material, video material and audio-visual material, must not be illegal or unlawful, may not infringe on any third-party's legal rights, and must not be capable of giving rise to legal action whether against you or EPM or a third party. EPM reserves the right to edit or remove: (i) any material submitted to the Websites; (ii) stored on EPM' servers; or, (iii) hosted or published on the Websites. EPM takes no responsibility and assumes no liability for any content posted by you or any third party.  

Notwithstanding EPM' rights under the Terms of Use, EPM does not undertake to monitor the submission of all content to, or the publication of such content on, the Websites.  


If you send EPM an email, register to use the Websites or provide your email to EPM in any other way, you consent to receive communications from EPM electronically. You agree that all legal notices provided via electronic means from EPM satisfy any requirement for written notice.  


The Websites may contain links to third-party Websites that are not governed or controlled by EPM. You represent and warrant that you have read and agree to be bound by all applicable Terms of Use and policies for any third-party Websites that relates to your use of the Websites. EPM assumes no control or liability over the content of any third-party sites. You expressly hold harmless EPM from any and all liability related to your use of a third-party Websites.  Prior to engaging in any commercial transactions with any third parties discovered through or linked on the Websites, you must complete any necessary investigation or due diligence. If there is a dispute for any commercial transactions with a third party discovered through or linked on the Websites, you expressly hold EPM harmless from any and all liability in any dispute.  

Errors, Inaccuracies, and Omissions  

Occasionally there may be information on the Websites that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. EPM reserves the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order) if any information on the Websites is inaccurate.  EPM undertakes no obligation to update, amend or clarify information on the Websites, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Websites, should be taken to indicate that all information on the Websites has been modified or updated.  

No Warranties  

The Websites are provided on an "as is" and "as available" basis without any representations or warranties, expressed or implied. EPM makes no representations or warranties in relation to the Websites or the information and materials provided therein.  EPM makes no warranty the Websites will meet your requirements; will be available uninterrupted; timely and free of viruses or bugs; or represents the full functionality, accuracy, and reliability of the Websites. EPM is not responsible to you for the loss of any content or material uploaded or transmitted through the Websites.  

Limitation of Liability  



EPM has made every effort to ensure that all information on the Websites has been tested for accuracy. EPM makes no guarantees regarding the results that you will see from using the information provided on the Websites.  From time to time, the Websites may discuss topics related to health, fitness, food, or recipes. All Websites content is provided for informational purposes only.  You must not rely on the information on the Websites as an alternative to advice from your medical professional or healthcare provider. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment as a result of any information provided on the Websites.  Consult a physician or medical professional before beginning any fitness program or changing your diet. Any form of exercise poses inherent risk of injury and by voluntarily engaging in any exercise or workout presented on the Websites, you assume the risk of any potential injury that may result.  The information provided on the Websites is provided "as is" without any representations or warranties, express or implied. The Websites make no representations or warranties in relation to the information provided in the content.  

Food Allergies  

EPM offers, among other things, recipes, product reviews and a monthly subscription service through the Roost Crate Website where users can purchase  
handmade, artisan-crafted goods for bath, body and home (the “Products”). The Products offered through the Roost Crate subscription service include food items, which may include common allergens, such as peanuts, tree nuts, soy, milk, eggs, wheat and other known allergens. EPM communicates with the vendors who provide the Products about the ingredients they use and the environments the Products are made in. EPM makes a concerted effort to communicate all of the ingredients and environments accurately. Nonetheless, EPM cannot guarantee that its products are free of peanuts, tree nuts, soy, milk, eggs, wheat or other known allergens. As such, EPM does not assume liability for adverse reactions to Products offered through the Roost Crate boxes or for products or recipes discussed on the eat picks® website. Users concerned about food allergies must be aware and utilize the recipes, product recommendations and contents of the Roost Crate subscription service at their own risk.  

Indemnity  You agree to defend, indemnify and hold EPM, its members, employees, officers, directors, managers and agents harmless from and against any and all losses, claims, suits, actions, liabilities, obligations, costs and expenses (including reasonable attorneys' fees and expenses) which EPM suffers as a result of third-party claims based on: (i) your negligence or intentional misconduct, (ii) your breach of any provision of the Terms of Use (including representation or warranty); (iii) materials prepared or provided by you including, but not limited to, any claims of infringement, or misappropriation of copyright, trademark, patent, trade secret, or other intellectual property or proprietary right, infringement of the rights of privacy or publicity, or defamation or libel; or (iv) death, personal injury, or property damage arising out of, or relating to, your obligations hereunder.  


The Terms of Use will be governed and construed in accordance with the laws of the State of New York. Any controversy or claim arising out of or relating to the Terms of Use, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The place of any such arbitration shall be in or near Clifton Park, New York. The parties also agree that the AAA Optional Rules for Emergency Measures of Protection shall apply to the proceedings. If any provision(s) of the Terms of Use is held to be invalid, illegal or unenforceable, the remaining provisions shall be severable and enforceable. If a provision is excessively broad, such a provision shall be limited or reduced in scope so as to be enforceable. The Terms of Use may not be assigned by you without EPM' prior written consent, however, the Terms of Use may be assigned by EPM in its sole discretion. The Terms of Use are the final, complete and exclusive agreement of the parties with respect to the Websites offered by EPM. The Terms of Use may not be altered or modified except by prior written agreement by the parties. All notices with respect to the Terms of Use must be in writing and may be via email to either info@roostcrate.com or eatpicks@gmail.com.